Navigating and maximizing your health insurance, finding a retailer, and feeling confident in your ostomy supply purchases may feel overwhelming. The me+ support team is available so that you don't have to figure it out alone.
You have the right to choose the Retail Supplier that best meets YOUR needs.
Convatec works with a group of Preferred Retail Suppliers to provide you with excellent customer service and dependable supply delivery. Convatec’s Preferred Retail Suppliers will:
- Help you manage product orders in line with your insurance
- Facilitate your insurance billing process to ensure you get the proper reimbursement for Medicare, Medicaid or private insurance
- Help you select the right Convatec products to suit your personal needs
- Ship your Convatec products straight to your home in discreet packaging
- Send you timely reorder reminders
- Protect your privacy in accordance with U.S. HIPAA guidelines
To learn more about Preferred Retail Suppliers that work with your insurance, contact our me+ support team at 1-800-422-8811, cic@convatec.com or fill out this form.
Quick Reference Guide for Ordering Supplies and Insurance Reimbursement
- Ostomy supplies are special products and may not be available at your local drugstore.
- Contact your insurance provider to understand what your insurance plan covers and pays for ostomy supplies, and where you can purchase and order supplies (usually through a supplier or retailer).
- Connect with a trusted retail supplier for help understanding your insurance allowables. With your permission, they can even contact your insurance on your behalf.
- Do you need help finding a supplier for your ostomy products? Call the me+ team to learn more about your options (1-800-422-8811).
Ted Vosk finds his way back to the activities he enjoys after his second ostomy surgery.
He started by walking 50 yards down the sidewalk in front of his house. Each day he went a little further, building strength and confidence one step at a time. And it worked. Six months after surgery, Ted ran two half-marathons on back-to-back weekends for the Crohn’s and Colitis Foundation of America. He also returned to the courtroom, picking up his practice as a trial and appellate attorney.
Time to gear up.
Featured products
Esteem Body™ Soft Convex One-Piece Drainable Pouch - with window
Natura™ Durahesive™ Moldable Skin Barrier with Accordion Flange
Natura®+ Drainable Pouch
Unisex - Ostomy Classic Wrap - Lite
Enroll in me+ today.
Featured Articles
10/10/2024
Travel
Traveling with an Ostomy: What to Pack
The idea of taking long trips with an ostomy may seem daunting at first. But with a little extra preparation, you can enjoy the trip of a lifetime! Here’s our tips below to help make packing for your next adventure a little easier.
Read more10/17/2024
Everyday life
Travel
Road Trips with an Ostomy
Now that you have an ostomy, the idea of taking long trips can seem daunting. But with a little extra preparation, you can enjoy the trip of a lifetime.
Read more10/17/2024
Travel
Ostomy Travel Tips
Extra security precautions are being taken at airports and other transit hubs worldwide. A little pre-planning and understanding of both security rules and your right to privacy can help you avoid problems in transit and enjoy your travels.
Read more12/2/2024
Diet
Everyday life
Living with an ostomy: Hydration
Drinking more is one of the simplest ways to improve your health and well-being. These tips can help you stay one step ahead of dehydration.
Read more12/20/2024
Fashion
Fashion Tips for Men Living with an Ostomy
After ostomy surgery you can wear the same clothes as anyone else – and do it with style! Here are some fashion tips for men living with an ostomy.
Read more12/20/2024
Fashion
Fashion tips for women living with an ostomy
Here are some practical fashion tips from Jearlean Taylor, a successful model, author, and businesswoman who has never known life without an ostomy.
Read more12/19/2024
Everyday life
Tips for Managing Anxiety After Ostomy Surgery
One of the biggest worries for people who have recently had ostomy surgery is what other people will think.
Read more12/19/2024
Everyday life
Fashion
Returning to Work with an Ostomy
From industrial jobs to the classroom, from long shifts at the hospital to dancers – and all workplaces in between – people living with an ostomy are successfully returning to work following ostomy surgery.
Read more12/19/2024
Everyday life
Back to school with an ostomy
As your child begins to recover from ostomy surgery, it is normal for them to feel fearful or anxious about their needs when going back to school.
Read more11/19/2024
Activity
Exercise After Surgery: Back to Basics
No matter what level of physical activity you want to pursue, ostomy surgery shouldn’t hold you back.
Read more12/20/2024
Everyday life
Bathing or showering with an Ostomy
Showering or bathing with an ostomy should not interfere with your regular cleaning routine. Here are some tips on bathing or showering with an ostomy.
Read more12/19/2024
Everyday life
Peristomal Skin Care
Knowing how to identify irritated skin around your stoma early and keeping it healthy could help avoid greater complications and make for a stress-free experience with your ostomy.
Read more